From 4G/5G Mobile Phones to Video Conferencing and Contact Centre solutions, we offer a range of telephony products to suit businesses of all sizes.
For Data Connectivity Solutions and flexible IT Support, including Anti-Virus and Microsoft 365 Licences, Training and Migration get in touch.
FORS & DVS Compliance, Integrated CCTV, Tracking Systems, UKAS Accredited Temperature Calibration and Lone Worker Protection.
Keep up with all of your communication channels, gain vital business insights and provide exceptional customer experiences by deploying a fully managed Cloud Contact Centre in your business.
A poorly configured Microsoft 365 estate could be costing your business money, presenting an unprofessional image, and even adding extra workload to your teams!
In this blog, IT Product Specialist Pete Marsden shares some tips to help you ensure your Microsoft 365 estate performs for your business from day one.
It is our ambition to not just be another typical communications partner. We aim to be your business partners throughout the best and worst of times. That’s why, each quarter, we deliver a FREE customer newsletter packed full of content to help your business enhance customer satisfaction, increase productivity and support your staff’s wellbeing.
Throughout Summer 2021, we shared 9 weeks of FREE support and guidance to help small-medium businesses make the most of their technology, engage with their staff remotely and win new customers. Each of our sessions features advice and guidance from a range of experts, and is designed to help your business ROCKET this summer and beyond.
Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.
Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.
Work With Welcomm
Award winning customer service, digital knowledge and operational support recognised by the major Networks
50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status
Our partnership philosophy and dedicated account management service mean we take the time to understand business requirements before making recommendations
We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs