Transform the way your business communicates and operates.
Get started with Welcomm – an award winning supplier of managed business communications based in the midlands.
Network Recognition
Expert Support
Digital Expertise
Community Commitment
Latest Resources
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Industry and Product Insights
It is our ambition to be so much more than a typical communications partner. That is why we are proud to launch our BRAND NEW customer newsletter: The Welnews. In this, our first issue, we discover the truth about Microsoft 365 back up (or lack thereof), and discuss Cyber Security, including what you should look out for in 2021.
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Monitor Output and Manage Performance
Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.
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Managing Increased Communication
Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.
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Onboarding and Welcoming New Staff Remotely
Immerse new starters in your company culture from day one. Help your new staff hit the ground running with technology solutions from Welcomm. Learn more about onboarding new starters remotely in our ‘How-To Guide’ below.
Product Partners
Hear from our customers
Work With Welcomm
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Award winning customer service, digital knowledge and operational support recognised by the major Networks
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50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status
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Our partnership philosophy and dedicated account management service mean we take the time to understand business requirements before making recommendations
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Our UK based Customer Care team operate a ‘3 Ring Call to Care’ policy, with one freephone number to call for help with all products and services – 0800 064 64 64
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We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs
