Get started with Welcomm – an award winning supplier of managed business communications based in the midlands.
91% of cyber attacks start with an email – is your business protected?
Learn how your business can block spam e-mails, phishing attacks and other advanced threats, and receive a free security scan of your IT network and estate.
Keep up with all of your communication channels, gain vital business insights and provide exceptional customer experiences by deploying a fully managed Cloud Contact Centre in your business.
A poorly configured Microsoft 365 estate could be costing your business money, presenting an unprofessional image, and even adding extra workload to your teams!
In this blog, IT Product Specialist Pete Marsden shares some tips to help you ensure your Microsoft 365 estate performs for your business from day one.
We pride ourselves on providing exceptional customer and operational support – it’s what we do best.
In recognition of this, we have won O2’s prestigious Excel Partner of the Year Award for five consecutive years, from 2018 to 2022 – an unprecedented accolade never achieved by any other O2 partner. Our Technical Support and Account Management teams work tirelessly to go above and beyond for our customers.
It is our ambition to not just be another typical communications partner. We aim to be your business partners throughout the best and worst of times. That’s why, each quarter, we deliver a FREE customer newsletter packed full of content to help your business enhance customer satisfaction, increase productivity and support your staff’s wellbeing.
On June 6th 2022, Apple held their latest World Wide Developer Conference (WWDC) event. In this blog, Mobile Device Technician Liam Wilson-Cobb shares some of the new iOS 16 features coming to iPhones later this year that he believes business users should be excited about!
Throughout Summer 2021, we shared 9 weeks of FREE support and guidance to help small-medium businesses make the most of their technology, engage with their staff remotely and win new customers. Each of our sessions features advice and guidance from a range of experts, and is designed to help your business ROCKET this summer and beyond.
Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.
Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.
Immerse new starters in your company culture from day one. Help your new staff hit the ground running with technology solutions from Welcomm. Learn more about onboarding new starters remotely in our ‘How-To Guide’ below.
Work With Welcomm
Award winning customer service, digital knowledge and operational support recognised by the major Networks
50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status
Our partnership philosophy and dedicated account management service mean we take the time to understand business requirements before making recommendations
Our UK based Customer Care team operate a ‘3 Ring Call to Care’ policy, with one freephone number to call for help with all products and services – 0800 064 64 64
We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs
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