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Image showing a bin surrounded by balls of paper and Microsoft 365 icons. Accompanied by text: "Microsoft 365 in a mess?"

Is Your Microsoft365 Tenancy a Mess?

A poorly managed Microsoft 365 estate could be costing your business…

New Business Support

Welcomm’s Customer Newsletter – October Issue Now Available!

Whilst Microsoft 365 is fantastic for businesses looking to take the next step towards cloud-based working, a poorly configured M365 estate could be costing your business money, presenting an unprofessional image, and even adding extra workload to your teams! 

In our latest blog, IT Product Specialist Pete Marsden shares some tips to help you ensure your Microsoft 365 estate performs for your business from day one.

Image showing a bin surrounded by balls of paper and Microsoft 365 icons. Accompanied by text: "Microsoft 365 in a mess?"

Don’t settle for less than award winning

We pride ourselves on providing exceptional customer and operational support – it’s what we do best.
In recognition of this, we have won O2’s prestigious Best Direct Partner of the Year Award in 2018, 2019, 2020 and now 2021 – an unprecedented accolade never achieved by any other O2 partner. Our Technical Support and Account Management teams work tirelessly to go above and beyond for our customers.

Network Recognition

Expert Support

Digital Expertise

Harborough District Business Award, Community Award Finalists, Welcomm Communications Ltd

Community Commitment

Latest Resources

  • A graphic showing Welcomm's October 2021 Customer Newsletter sitting on a colourful desk top.

    New Business Support

    Welcomm’s Customer Newsletter

    It is our ambition to not just be another typical communications partner. We aim to be your business partners throughout the best and worst of times. That’s why, each quarter, we deliver a FREE customer newsletter packed full of content to help your business enhance customer satisfaction, increase productivity and support your staff’s wellbeing.

  • The Business Take-Off Toolkit

    Support to help your business ROCKET

    Throughout Summer 2021, we shared 9 weeks of FREE support and guidance to help small-medium businesses make the most of their technology, engage with their staff remotely and win new customers. Each of our sessions features advice and guidance from a range of experts, and is designed to help your business ROCKET this summer and beyond.

  • Monitor Output and Manage Performance

    Remote Working

    Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.

  • Managing Increased Communication

    Horizon Contact

    Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.

  • Onboarding and Welcoming New Staff Remotely

    A How-To Guide

    Immerse new starters in your company culture from day one.​​ Help your new staff hit the ground running with technology solutions from Welcomm.  Learn more about onboarding new starters remotely in our ‘How-To Guide’ below.

    Product Partners

    Hear from our customers

      Work With Welcomm

      • Award winning customer service, digital knowledge and operational support recognised by the major Networks

      • 50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status

      • Our partnership philosophy and dedicated account management service mean we take the time to understand business requirements before making recommendations

      • Our UK based Customer Care team operate a ‘3 Ring Call to Care’ policy, with one freephone number to call for help with all products and services – 0800 064 64 64

      • We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs

      Contact us today for a free cost comparison.

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