Transform the way your business communicates and operates.

Get started with Welcomm – an award winning supplier of managed business communications based in the midlands.

  • Image showing a bin surrounded by balls of paper and Microsoft 365 icons. Accompanied by text: "Microsoft 365 in a mess?"

    FREE 30 Minute IT Security Consultation

    Get 1-2-1 Support From A Cyber Security Expert

    91% of cyber attacks start with an email – is your business protected?

    Learn how your business can block spam e-mails, phishing attacks and other advanced threats, and receive a free security scan of your IT network and estate.

  • Never Miss a Customer Contact Again!

    How Welcomm can help revolutionise your customer experience.

    Keep up with all of your communication channels, gain vital business insights and provide exceptional customer experiences by deploying a fully managed Cloud Contact Centre in your business.

  • Image showing a bin surrounded by balls of paper and Microsoft 365 icons. Accompanied by text: "Microsoft 365 in a mess?"

    Is Your Microsoft365 Tenancy a Mess?

    A poorly managed Microsoft 365 estate could be costing your business…

    A poorly configured Microsoft 365 estate could be costing your business money, presenting an unprofessional image, and even adding extra workload to your teams! 

    In this blog, IT Product Specialist Pete Marsden shares some tips to help you ensure your Microsoft 365 estate performs for your business from day one.

    Don’t settle for less than award winning

    We pride ourselves on providing exceptional customer and operational support – it’s what we do best.
    In recognition of this, we have won O2’s prestigious Excel Partner of the Year Award for five consecutive years, from 2018 to 2022 – an unprecedented accolade never achieved by any other O2 partner. Our Technical Support and Account Management teams work tirelessly to go above and beyond for our customers.

    O2 Partner of The Year 2018 - 2022

    Network Recognition

    Expert Support

    Digital and Customer Excellence Award 2022

    Digital Expertise

    Harborough District Business Award, Community Award Finalists, Welcomm Communications Ltd

    Community Commitment

    Latest Resources

    • Welcomm Customer Newsletter April 2022

      New Business Support

      Welcomm’s Customer Newsletter

      It is our ambition to not just be another typical communications partner. We aim to be your business partners throughout the best and worst of times. That’s why, each quarter, we deliver a FREE customer newsletter packed full of content to help your business enhance customer satisfaction, increase productivity and support your staff’s wellbeing.

    • Apple iOS 16

      6 New Features for Business Users

      On June 6th 2022, Apple held their latest World Wide Developer Conference (WWDC) event. In this blog, Mobile Device Technician Liam Wilson-Cobb shares some of the new iOS 16 features coming to iPhones later this year that he believes business users should be excited about!

    • The Business Take-Off Toolkit

      Support to help your business ROCKET

      Throughout Summer 2021, we shared 9 weeks of FREE support and guidance to help small-medium businesses make the most of their technology, engage with their staff remotely and win new customers. Each of our sessions features advice and guidance from a range of experts, and is designed to help your business ROCKET this summer and beyond.

    • Monitor Output and Manage Performance

      Remote Working

      Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.

    • Managing Increased Communication

      Horizon Contact

      Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.

    • Onboarding and Welcoming New Staff Remotely

      A How-To Guide

      Immerse new starters in your company culture from day one.​​ Help your new staff hit the ground running with technology solutions from Welcomm.  Learn more about onboarding new starters remotely in our ‘How-To Guide’ below.

      Product Partners

      Hear from our customers

        Work With Welcomm

        • Award winning customer service, digital knowledge and operational support recognised by the major Networks

        • 50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status

        • Our partnership philosophy and dedicated account management service mean we take the time to understand business requirements before making recommendations

        • Our UK based Customer Care team operate a ‘3 Ring Call to Care’ policy, with one freephone number to call for help with all products and services – 0800 064 64 64

        • We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs

        Contact us today for a free cost comparison.

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