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Introducing The Business Take-Off Toolkit

Support to help your business ROCKET this summer!

Introducing The Business Take-Off Toolkit

Support to help your business ROCKET this summer!

Designed specifically for small-medium businesses, we will be sharing 9 weeks of FREE support and guidance to help you make the most of your technology, engage with your staff remotely and win new customers. With new videos, blogs and information dropping every Thursday until the end of September, we’ve secured an amazing range of Welcomm partners to deliver sessions:

Don’t settle for less than award winning

We pride ourselves on providing exceptional customer and operational support – it’s what we do best.
In recognition of this, we have won O2’s prestigious Best Direct Partner of the Year Award in 2018, 2019, 2020 and now 2021 – an unprecedented accolade never achieved by any other O2 partner. Our Technical Support and Account Management teams work tirelessly to go above and beyond for our customers.

Network Recognition

Expert Support

Digital Expertise

Harborough District Business Award, Community Award Finalists, Welcomm Communications Ltd

Community Commitment

Latest Resources

  • Industry and Product Insights

    Our Latest Newsletter

    It is our ambition to be so much more than a typical communications partner. That is why we are proud to launch our BRAND NEW customer newsletter: The Welnews. In this, our first issue, we discover the truth about Microsoft 365 back up (or lack thereof), and discuss Cyber Security, including what you should look out for in 2021.

  • Monitor Output and Manage Performance

    Remote Working

    Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.

  • Managing Increased Communication

    Horizon Contact

    Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.

  • Onboarding and Welcoming New Staff Remotely

    A How-To Guide

    Immerse new starters in your company culture from day one.​​ Help your new staff hit the ground running with technology solutions from Welcomm.  Learn more about onboarding new starters remotely in our ‘How-To Guide’ below.

    Product Partners

    Hear from our customers

      Work With Welcomm

      • Award winning customer service, digital knowledge and operational support recognised by the major Networks

      • 50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status

      • Our partnership philosophy and dedicated account management service mean we take the time to understand business requirements before making recommendations

      • Our UK based Customer Care team operate a ‘3 Ring Call to Care’ policy, with one freephone number to call for help with all products and services – 0800 064 64 64

      • We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs

      Contact us today for a free cost comparison.

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