An award-winning communications and technology partner.

 Transforming the way businesses communicate and operate.

Transforming the way businesses communicate and operate.

An award-winning supplier of managed business communications and technology solutions based in the Midlands.

Welcomm are an award-winning managed business communication and technology partner based in the Midlands.

Together with our sister business Leversedge, we offer organisations across the UK a range of smart solutions designed to reduce costs, increase productivity (and visibility), and enhance customer/visitor experiences. 

View our video as we take you on a journey to demonstrate just how many ways we can simplify and streamline your business operations, including the hassle of multiple suppliers.

Award-Winning Business Communications

We pride ourselves on providing exceptional customer and operational support – it’s what we do best.
In recognition of this, we have won Virgin Media O2’s prestigious Business Partner of the Year Award for six consecutive years, from 2018 to 2023 – an unprecedented accolade in industry.

O2 Partner of The Year 2018 - 2022

High Customer Satisfaction Scores

O2 Partner of the Year 2023
Digital and Customer Excellence Award 2022

Digital Expertise and Customer Service

O2 Digital Excellence Recognition

Product Partners

Hear From Our Customers

Latest Business Support

  • What does the PSTN switch off mean for your business?

    Industry News

    Whilst the full PSTN switch off in 2025 may seem a while away yet, by September 2023, you’ll no longer be able to buy any new ISDN or PSTN-based services. So, now’s the time to explore the exciting new and futureproof services available to your business.

  • Windows Operating System Security Warning

    Expert IT Advice
    Microsoft are ending support for a number of Windows operating systems in use in 2023. After these products go end-of-life, you will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates.
  • Why your business should try the Nokia G22

    2023 Mobile Trends

    Introducing the Nokia G22 – the first handset in decades able to be repaired by the user themselves.

    Here are five reasons why you should seriously consider the Nokia G22 as your next business mobile.

  • Choosing The Right IT Partner

    Tips to Help Your Business Plan Ahead

    A trusted IT Partner should be doing more than solving your immediate short-term issues. They must also be supporting you in the long-term; helping you plan for future growth and enabling a flexible working environment that meets the needs of your customers and staff. In this blog, learn how an experienced IT service provider can help your business plan ahead and reduce costs.

  • Apple iOS 16

    6 New Features for Business Users

    On June 6th 2022, Apple held their latest World Wide Developer Conference (WWDC) event. In this blog, Mobile Device Technician Liam Wilson-Cobb shares some of the new iOS 16 features coming to iPhones later this year that he believes business users should be excited about!

  • The Business Take-Off Toolkit

    Support to help your business ROCKET

    Throughout Summer 2021, we shared 9 weeks of FREE support and guidance to help small-medium businesses make the most of their technology, engage with their staff remotely and win new customers. Each of our sessions features advice and guidance from a range of experts, and is designed to help your business ROCKET this summer and beyond.

  • Monitor Output and Manage Performance

    Remote Working

    Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.

  • Managing Increased Communication

    Horizon Contact

    Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.

  • Onboarding and Welcoming New Staff Remotely

    A How-To Guide

    Immerse new starters in your company culture from day one.​​ Help your new staff hit the ground running with technology solutions from Welcomm.  Learn more about onboarding new starters remotely in our ‘How-To Guide’ below.

  • New Business Support

    Welcomm’s Customer Newsletter

    It is our ambition to not just be another typical communications partner. We aim to be your business partners throughout the best and worst of times. That’s why, each quarter, we deliver a FREE customer newsletter packed full of content to help your business enhance customer satisfaction, increase productivity and support your staff’s wellbeing.

Why Work With Welcomm

Contact us for technology that helps grow your business, support your customers and enable your staff.

  • Our UK based Customer Care team operate a ‘3 Ring Call to Care’ policy, with one freephone number to call for help with all products and services – 0800 064 64 64

  • Award winning customer service, digital knowledge and operational support recognised by the major Networks

  • 50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status

  • We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs

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