Together with our sister business Leversedge, we offer organisations across the UK a range of smart solutions designed to reduce costs, increase productivity (and visibility), and enhance customer/visitor experiences.
View our video as we take you on a journey to demonstrate just how many ways we can simplify and streamline your business operations, including the hassle of multiple suppliers.
From business mobile phone contracts to Voice over IP (VoIP) and Contact Centre solutions, we offer a range of telephony products to suit businesses of all sizes.
For mobile collaboration tools and flexible IT Support, including Anti-Virus and Microsoft 365 Licences, Training and Migration get in touch.
FORS & DVS Compliance, Integrated CCTV, Tracking Systems, UKAS Accredited Temperature Calibration and Lone Worker Protection.
We pride ourselves on providing exceptional customer and operational support – it’s what we do best.
In recognition of this, we have won Virgin Media O2’s prestigious Business Partner of the Year Award for six consecutive years, from 2018 to 2023 – an unprecedented accolade in industry.
Whilst the full PSTN switch off in 2025 may seem a while away yet, by September 2023, you’ll no longer be able to buy any new ISDN or PSTN-based services. So, now’s the time to explore the exciting new and futureproof services available to your business.
A trusted IT Partner should be doing more than solving your immediate short-term issues. They must also be supporting you in the long-term; helping you plan for future growth and enabling a flexible working environment that meets the needs of your customers and staff. In this blog, learn how an experienced IT service provider can help your business plan ahead and reduce costs.
On June 6th 2022, Apple held their latest World Wide Developer Conference (WWDC) event. In this blog, Mobile Device Technician Liam Wilson-Cobb shares some of the new iOS 16 features coming to iPhones later this year that he believes business users should be excited about!
Throughout Summer 2021, we shared 9 weeks of FREE support and guidance to help small-medium businesses make the most of their technology, engage with their staff remotely and win new customers. Each of our sessions features advice and guidance from a range of experts, and is designed to help your business ROCKET this summer and beyond.
Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.
Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.
It is our ambition to not just be another typical communications partner. We aim to be your business partners throughout the best and worst of times. That’s why, each quarter, we deliver a FREE customer newsletter packed full of content to help your business enhance customer satisfaction, increase productivity and support your staff’s wellbeing.
Why Work With Welcomm
Award winning customer service, digital knowledge and operational support recognised by the major Networks
50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status
We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs