Transform the way your business communicates and operates.

Get started with Welcomm – an award winning supplier of managed business communications based in the midlands.

New Business Support

Welcomm’s Customer Newsletter – October Issue Now Available!

New Business Support

Welcomm’s Customer Newsletter – October Issue Now Available!

It is our ambition to not just be another typical communications partner. We aim to be your business partners throughout the best and worst of times.

That’s why, each quarter, we deliver a FREE customer newsletter packed full of content to help your business enhance customer satisfaction, increase productivity and support your staff’s wellbeing.

Don’t settle for less than award winning

We pride ourselves on providing exceptional customer and operational support – it’s what we do best.
In recognition of this, we have won O2’s prestigious Best Direct Partner of the Year Award in 2018, 2019, 2020 and now 2021 – an unprecedented accolade never achieved by any other O2 partner. Our Technical Support and Account Management teams work tirelessly to go above and beyond for our customers.

Network Recognition

Expert Support

Digital Expertise

Harborough District Business Award, Community Award Finalists, Welcomm Communications Ltd

Community Commitment

Latest Resources

  • The Business Take-Off Toolkit

    Support to help your business ROCKET

    Throughout Summer 2021, we shared 9 weeks of FREE support and guidance to help small-medium businesses make the most of their technology, engage with their staff remotely and win new customers. Each of our sessions features advice and guidance from a range of experts, and is designed to help your business ROCKET this summer and beyond.

  • Monitor Output and Manage Performance

    Remote Working

    Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.

  • Managing Increased Communication

    Horizon Contact

    Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.

  • Onboarding and Welcoming New Staff Remotely

    A How-To Guide

    Immerse new starters in your company culture from day one.​​ Help your new staff hit the ground running with technology solutions from Welcomm.  Learn more about onboarding new starters remotely in our ‘How-To Guide’ below.

    Product Partners

    Hear from our customers

      Work With Welcomm

      • Award winning customer service, digital knowledge and operational support recognised by the major Networks

      • 50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status

      • Our partnership philosophy and dedicated account management service mean we take the time to understand business requirements before making recommendations

      • Our UK based Customer Care team operate a ‘3 Ring Call to Care’ policy, with one freephone number to call for help with all products and services – 0800 064 64 64

      • We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs

      Contact us today for a free cost comparison.

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