It is our ambition to not just be another typical communications partner. We aim to be your business partners throughout the best and worst of times. That’s why, each quarter, we deliver a FREE customer newsletter packed full of content to help your business enhance customer satisfaction, increase productivity and support your staff’s wellbeing.

Throughout Summer 2021, we shared 9 weeks of FREE support and guidance to help small-medium businesses make the most of their technology, engage with their staff remotely and win new customers. Each of our sessions features advice and guidance from a range of experts, and is designed to help your business ROCKET this summer and beyond.

Gaining visibility of call volumes and tracking staff activity has never been easier. Through hosted telephony, call reporting and recording, management can access real-time statistics, making it easy to understand how busy your teams are when they’re working away from the office.

Horizon Contact is a new, affordable and simple contact centre platform for Horizon users. It automatically assigns voice, email and website chat communications to selected members of staff, allowing you to effectively manage all customer communications across multiple channels.

Immerse new starters in your company culture from day one.​​ Help your new staff hit the ground running with technology solutions from Welcomm.  Learn more about onboarding new starters remotely in our ‘How-To Guide’ below.