With over 50% of our business working in support functions, Team Welcomm pride ourselves on delivering outstanding customer service and operational assistance. Our team members provide quality end-to-end support to maintain customer satisfaction and recommend fit-for-purpose solutions that help keep businesses productive, profitable and efficient.
Meet Our Leadership Team
Welcomm has a unique business advantage having a highly involved Board of Directors, able to provide daily support to our office and field based teams.
I drive our business forward by maximising partnership opportunities and building focused and deliverable strategies. I work hard to ensure our business remains at the forefront of the industry, whilst keeping our customers at the heart of everything we do.
I make things happen. With over 20 years of experience working within the unified communications industry, including running my own business, I help our teams design and deploy communication and technology solutions, ensuring that we deliver exceptional customer experiences.
I keep our business going. A highly experienced and commercially driven Finance Director with over 25 years in industry, I work with our teams to scope and build pricing constructs to deliver advantageous outcomes for our customers.
Meet Our Teams
“I manage vendor relationships to introduce new products into our portfolio and action strategies to achieve business goals.”
“My team manage customer accounts, maintaining a contact strategy to ensure every customer call provides insight and adds value.”
“My team manage Welcomm’s largest accounts, building strong partnerships that enable us to help organisations grow.”
“My team specialise in Unified Communication Solutions and Data Connectivity, enabling businesses to work remotely and more effectively.”
“My team answer all inbound calls and provide support to customers by responding to queries, actioning requests and recommending suitable Tariffs.”
“My team are responsible for maintaining service across all communication platforms, constantly upskilling in new technologies to ensure we support our customers to the highest level.”
“My team organise and implement the delivery of all Communication and Technology solutions, providing timely updates and detailed documentation throughout each project.”
“My team share business news and promote Welcomm’s products and services. We design and distribute clear communications and helpful materials to enhance customer experience.”
“I manage Welcomm’s Utility Comparison Service, designed to help businesses source preferential renewal rates, understand market trends and minimise energy consumption.”
“I demonstrate Contact Centre and Hosted Telephony solutions to businesses, as well as deliver training to ensure our teams are informed of new products to benefit our customers.”
“My team support the wider business by delivering training, managing recruitment and embedding our family culture and corporate values throughout Welcomm.”
“My team manage the day-to-day operations at Welcomm, including the processing of all orders and management of internal systems.”
We regularly update our website with new positions available. Take a look at our Careers Page to view our latest job vacancies.
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