Meet our Team

Together we are #TeamWelcomm

We are proud to introduce you to our award-winning team of talented and dedicated people.

Meet our Team

Together we are #TeamWelcomm

We are proud to introduce you to our award winning team of local people.

Welcomm Make a Difference

With over 50% of our business working in support functions, Team Welcomm pride ourselves on delivering outstanding customer service and operational assistance. Our team members provide quality end-to-end support to maintain customer satisfaction and recommend fit-for-purpose solutions that help keep businesses productive, profitable and efficient.

Meet Our Leadership Team

Welcomm has a unique business advantage having a highly involved Board of Directors, able to provide daily support to our office and field based teams.

Aidan Piper

Chief Executive Officer

I drive our business forward by maximising partnership opportunities and building focused and deliverable strategies. I work hard to ensure our business remains at the forefront of the industry, whilst keeping our customers at the heart of everything we do.

Rachel Williamson

Operations Director

I make things happen. With over 20 years of experience working within the unified communications industry, including running my own business, I help our teams design and deploy communication and technology solutions, ensuring that we deliver exceptional customer experiences. 

Chris Ruddle

Finance Director

I keep our business going. A highly experienced and commercially driven Finance Director with over 25 years in industry, I work with our teams to scope and build pricing constructs to deliver advantageous outcomes for our customers.

A Family Culture to be Proud of

A fun, sociable and friendly team, we regularly get together outside of work to take part in our local Park Run, Volunteering Opportunities, Dog Walks and Bowling Nights. Follow us to see what else we get up to on our Social Media.

Meet Our Teams

Sales Management

Led by Sam Mason, Head of Sales

“I manage vendor relationships to introduce new products into our portfolio and action strategies to achieve business goals.”

Business Account Management

Led by Rebecca Margison, Business Sales Manager

“My team manage customer accounts, maintaining a contact strategy to ensure every customer call provides insight and adds value.”

Corporate Account Management

Led by Michelle Westwood, Field Sales Manager

“My team manage Welcomm’s largest accounts, building strong partnerships that enable us to help organisations grow.”

Solutions Sales

Led by Michael McHugo, Solutions Sales Manager

“My team specialise in Unified Communication Solutions and Data Connectivity, enabling businesses to work remotely and more effectively.”

Customer Care

Led by Gareth Page, Customer Support Manager

“My team answer all inbound calls and provide support to customers by responding to queries, actioning requests and recommending suitable Tariffs.”

Technical Support

Led by Karl Farmer, Technical Support Manager

“My team are responsible for maintaining service across all communication platforms, constantly upskilling in new technologies to ensure we support our customers to the highest level.”

Solutions Delivery

Led by Rachael Newman, Solutions Delivery Manager

“My team organise and implement the delivery of all Communication and Technology solutions, providing timely updates and detailed documentation throughout each project.”

Marketing

Led by Emma Sneddon, Marketing Manager

“My team share business news and promote Welcomm’s products and services. We design and distribute clear communications and helpful materials to enhance customer experience.”

Welcomm Energy

Led by Nicola Arthur, Energy Business Manager

“I manage Welcomm’s Utility Comparison Service, designed to help businesses source preferential renewal rates, understand market trends and minimise energy consumption.”

Unified Communications

Led by Luke Stanton, Unified Communications Specialist

“I demonstrate Contact Centre and Hosted Telephony solutions to businesses, as well as deliver training to ensure our teams are informed of new products to benefit our customers.”

HR

Led by Kate Fogg, HR Manager

“My team support the wider business by delivering training, managing recruitment and embedding our family culture and corporate values throughout Welcomm.”

Business Support

Led by Adam Stanton, Business Support Manager

“My team manage the day-to-day operations at Welcomm, including the processing of all orders and management of internal systems.”

Interested in Joining our Team?

We regularly update our website with new positions available. Take a look at our Careers Page to view our latest job vacancies.