Meet Our Leadership Team
Welcomm has a unique business advantage having a highly involved Board of Directors, able to provide daily support to our office and field based teams.
Aidan Piper
I drive our business forward by maximising partnership opportunities and building focused and deliverable strategies. I work hard to ensure our business remains at the forefront of the industry, whilst keeping our customers at the heart of everything we do.
Rachel Williamson
I make things happen. With over 20 years of experience working within the unified communications industry, including running my own business, I help our teams design and deploy communication and technology solutions, ensuring that we deliver exceptional customer experiences.
Chris Ruddle
I keep our business going. A highly experienced and commercially driven Finance Director with over 25 years in industry, I work with our teams to scope and build pricing constructs to deliver advantageous outcomes for our customers.
Meet Our Teams
Sales Management
“I manage vendor relationships to introduce new products into our portfolio and action strategies to achieve business goals.”
Business Account Management
“My team manage customer accounts, maintaining a contact strategy to ensure every customer call provides insight and adds value.”
Corporate Account Management
“My team manage Welcomm’s largest accounts, building strong partnerships that enable us to help organisations grow.”
Solutions Sales
“My team specialise in Unified Communication Solutions and Data Connectivity, enabling businesses to work remotely and more effectively.”
Customer Care
“My team answer all inbound calls and provide support to customers by responding to queries, actioning requests and recommending suitable Tariffs.”
Technical Support
“My team are responsible for maintaining service across all communication platforms, constantly upskilling in new technologies to ensure we support our customers to the highest level.”
Solutions Delivery
“My team organise and implement the delivery of all Communication and Technology solutions, providing timely updates and detailed documentation throughout each project.”
Marketing
“My team share business news and promote Welcomm’s products and services. We design and distribute clear communications and helpful materials to enhance customer experience.”
Welcomm Energy
“I manage Welcomm’s Utility Comparison Service, designed to help businesses source preferential renewal rates, understand market trends and minimise energy consumption.”
Unified Communications
“I demonstrate Contact Centre and Hosted Telephony solutions to businesses, as well as deliver training to ensure our teams are informed of new products to benefit our customers.”
HR
“My team support the wider business by delivering training, managing recruitment and embedding our family culture and corporate values throughout Welcomm.”
Business Support
“My team manage the day-to-day operations at Welcomm, including the processing of all orders and management of internal systems.”
Business Development
“My team reach out to new businesses, to introduce our services and offer our expertise by assessing current monthly costs and making recommendations to increase productivity.”
Compliance
“I am responsible for ensuring Welcomm complies with external regulatory requirements and internal policies to build and promote a culture of compliance throughout the company.”
Commercial
“My team manages the finances of our company, and is responsibile for building competitive commercial constructs, billing customers and paying our hard working staff.”
