About us
We’ve been cheering on our customers for over 35 years
Since our business began in 1989, our goal has remained the same… Connect businesses to their customers.
Click or tap an image below to learn more about us.
In Recognition of Customer Service Excellence
You don’t have to settle for less than award winning.
In Recognition of Customer Service Excellence
You don’t have to settle for less than award winning.
O2 Partner of the Year 2018 – 2023
Gamma Support & Operations Team of the Year 2019
O2 Digital & Customer Service Excellence Awards 2022
Professional
We uphold our company values and keep our customers at the heart of everything we do.
Responsive
We adapt quickly to overcome obstacles, remaining solution and outcome focused.
Accountable
We take responsibility for our actions and see them through. “Say what you mean, do what you say.”
Committed
We always go the extra mile for our customers and set each other up to shine.
Team Work
We work together and support each other to best meet the needs of our customers.
Innovative
We look for new ways of working to improve business processes and enhance customer experience.
Courteous
We treat others with kindness, consideration and respect.
Efficient
We actively find ways to improve our output and prioritise effectively – making the most of every day.
Becoming a More Sustainable Business
Our Sustainability Journey
As a business, we recognise our responsibility to reduce our carbon footprint and become more sustainable. We have taken our Corporate Social Responsibility seriously for many years, and have now made a commitment to making sustainability a top priority in the coming weeks, months and years. To help us achieve this, we have implemented a new Environmental, Social and Governance strategy.
Beginning this journey with a look at the operations within our business, we are already proud of the practices we currently have in place. However, we know we can go further, and now look to undertaking a review of our wider supply network.
Our largest direct partners Virgin Media O2 and Gamma have already committed to achieving net zero emissions, and we look to them for encouragement and inspiration as we take our own steps forward. To ensure full transparency in our own journey towards net zero, we are proud to partner with sustainability platform Zellar, which will enable our business to regularly report on our progress to date.
Our Progress So Far
Electric Vehicles
We have transitioned a number of our fleet vehicles to electrically-powered models.
Remote Working
Since March 2020, the majority of our workforce has been working remotely, with hybrid arrangements in place when necessary.
This has meant a much-improved work/life balance and a great reduction in commuting time therefore, less emissions.
Green Energy Supply
As soon as our next renewal opportunity arrives, we will be switching to a green energy supplier for our premises.
Our in-house Energy Renewals team provide this service to many businesses across the UK. Click here to learn more.
Community Volunteering
Since Q4 2021, our team has completed several local volunteering projects including litter picking, marshalling at the local park run, wellness walks to encourage staff into nature and volunteering with the Canal and River Trust.
Eco Consumables
We have partnered with local supplier Eco Village for responsible refills of essential items for our office.
