About us

We’ve been cheering on our customers for over 30 years

Since our business began in 1989, our goal has remained the same… Connect businesses to their customers.

About Us

We’ve been cheering our customers on since 1989

Since our business began in 1989, our goal has remained the same… Connect businesses to their customers.
 

Welcomm Have a Proud History

From the first mobile retailer in the midlands, to the business communication specialists of today, Welcomm’s customer focused ethos and partnerships with industry-leading vendors have enabled us to operate successfully for over 30 years. Through strategic acquisition and developing our people, we have grown our product and services portfolio to become a trusted communications partner to thousands of businesses across the UK.

First Mobile Retailer in the Midlands

Achieve O2 Direct & Gamma Platinum Partner Status

Launch Welcomm Energy Comparison Service

Awarded O2 Direct Business Partner of the Year

Gamma’s Support & Operations Team of the Year

Acquisition of Leversedge Telecom

Celebrating 30 years in 2019

To celebrate this significant milestone, we invited our customers to join us for an informative and fun day at Leicester Racecourse.

Joined by key Partners including Gamma, O2, Samsung, Nokia and Datto, we shared 5G insights, demystified Disaster Recovery and launched our in-house IT Service.

Award Winning

In Recognition of Customer Service Excellence

You don’t have to settle for less than award winning. 

We pride ourselves on providing exceptional customer and operational support – it’s what we do best. That is why we are incredibly proud to share that Welcomm have won O2’s prestigious Direct Business Partner of the Year Award in both 2018 & 2019 – something never achieved by any other O2 partner. 

The recognition for exceptional customer support continued in 2019 as Welcomm were crowned Gamma’s Support and Operations Team of the Year. This honour was made possible thanks to the hard work of our Technical Support and Account Management teams, who work tirelessly to go above and beyond for our customers.  

O2 Partner of the Year 2018, 2019 & 2020

Gamma Support & Operations Team of the Year 2019

O2 Digital & Customer Service Excellence Awards 2020

A Family Culture

Our Values Underpin Our Company Culture

Professional

We uphold our company values and keep our customers at the heart of everything we do.

Responsive

We adapt quickly to overcome obstacles, remaining solution and outcome focused. 

Accountable

We take responsibility for our actions and see them through. “Say what you mean, do what you say.”

Committed

We always go the extra mile for our customers and set each other up to shine.

Team Work

We work together and support each other to best meet the needs of our customers.

Innovative

We look for new ways of working to improve business processes and enhance customer experience.

Courteous

We treat others with kindness, consideration and respect.

Efficient

We actively find ways to improve our output and prioritise effectively – making the most of every day.

Keep In Touch

For more information about our team, products, competitions and events follow us on Social Media.