From auditing your existing environment to implementing entire digital transformations, complete with the latest hardware and networking infrastructure, our expert team are on hand to upgrade your technology and introduce your staff to new ways of working. With trackable SLA’s, remote + onsite support available, and only one phone number to call for assistance across all products and services, let Welcomm ensure your business remains operational – even should the worst happen.
Outsource key elements of IT management to our expert team of IT Technicians. Welcomm’s IT Support and Professional Services are designed to meet your organisation’s unique needs and help you achieve business objectives. With 24 hour monitoring and proactive maintenance available, your business can operate with confidence:
Our support packages are fully customisable to grow with your business.
Consultancy sessions provide you with better insights and personalised recommendations.
Make more of your business applications and protect from online phishing scams.
“I have been working with Welcomm for nearly 5 years – and have been impressed with their service, communication, offerings and support. We have grown and Welcomm have helped throughout our journey.”
Jason Turner, CIO
Tapi Carpets and Floors
Welcomm’s customisable levels of in-house IT Support offer a bespoke, scaleable service designed with your exact business requirements in mind.
Support and administration to help manage your Microsoft 365 tenancy.
Microsoft 365 Admin Centre Support
SharePoint Online Support
OneDrive Online Support
Support With all Web-Based Microsoft 365 Applications.
Comprehensive IT Support including day-to-day management of your IT environment via unlimited remote support.
Unlimited Remote Support
All-encompassing IT partnership service providing unlimited remote support, tailored on-site support, enhanced SLAs, and quarterly consultancy sessions.
Unlimited Remote Support
Tailored On-Site Support
Quarterly Consultancy Sessions
Make the most of your IT investments with expert recommendations to procure hardware, software, consumables and networking equipment.
Simplify your network, remove redundant technology, and save on maintenance costs by migrating your server to the cloud – enabling faster troubleshooting and an optimised end user experience.
All of our supplied hardware and infrastructure comes with extensive, flexible warranties included. With next business day replacement, your business can continue to operate with the confidence that you are covered, should a hardware fault occur.
We can source and supply an extensive range of IT hardware from the UK’s industry leading suppliers. Our IT consultants work with businesses to design and customize the exact solution required to meet your needs.
Gain real time access to business insights through a “single pane of glass” for the ultimate reassurance that services are running effectively.
Monitor systems using a live reporting feed which simplifies the detection, diagnosis, and resolution of network issues—allowing you to tackle problems before they occur.
Display performance statistics in real-time via dynamic, drillable graphic interfaces. Customise dashboards to show you key information from a range of sources instantly, in an easily digestible format.
Go from data to insights and insights to action with automated workflows and business application integration. Keep your staff updated and informed with scheduled e-mail reports delivered across your organisation.
Why work with Welcomm?
Award winning customer service, digital knowledge and operational support recognised by the major Networks
50% of our staff work in support functions and are trained to the highest level to maintain our Platinum Partner status
Our partnership philosophy and dedicated account management service mean we take the time to understand business requirements before making recommendations
We have in-house expertise across all services, and as an SME we are able to remain agile and adaptable to business needs