Careers - Welcomm Communications

Careers with Welcomm

We’re serious about talent.

Join a fun, adaptable and growing team focused on delivering exceptional customer experiences.

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    Committed to the development and success of our people, where could you go within our business?

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What we look for

Welcomm Hire Great People

If you’re looking for the next step in your career, a role at Welcomm could be the perfect fit. Committed to the development and success of our people, review our current job vacancies or introduce yourself to join the Welcomm family and make a difference to small businesses across the UK.

What’s it like to work at Welcomm?

Holly Riley – Account Development Executive

Since my first day at Welcomm, I have felt so welcome and valued as a team member. I still feel this 2 years on! We are regularly thanked, rewarded and recognised for doing a great job, looking after customers and demonstrating our company values.

I love that Welcomm is an agile company and able to make effective decisions quickly – in fact our Directors are always around to help too, which is incredibly helpful! The business listens to our opinions and feedback, which means a lot to me.

Gareth Page – Customer Support Manager

Having worked at Welcomm for over 12 years now, I have seen the business grow from strength to strength. Throughout this time, Welcomm have always supported me – giving me the opportunity to develop and progress at the company.

Welcomm really is an excellent place to work. They invest in their staff and remain focused on delivering exceptional customer experiences – I’m proud to lead a team that goes above and beyond every day to assist our customers.

Alex Bracciale – Technical Support Specialist

Throughout my time at Welcomm, I have been able to develop and hone my skills – my aspirations to learn more are always encouraged. I have never felt more respected and valued than at Welcomm. I feel like I make a difference every day.

I couldn’t ask to be in a better team as I can always rely on my colleagues and management to assist with any queries. The team at Welcomm are so willing and helpful – quality customer service really does stem from happy people. 

“Keeping our people, customers and partners at the heart of everything we do”

Benefits

Remote Working

We provide our staff with the same technology we sell to help them better understand our products, and remain connected wherever they work.

Medical & Dental

We provide our team with Simplyhealth cover to help with annual medical bills, as well as life’s unexpected twists and turns.

Team Events

From ski trips and meals out, to Christmas parties and local park runs, our team are an incredibly social, friendly and welcoming bunch.

Incentives and Recognition

We run regular incentives to reward going above and beyond, including an Employee of the Quarter accolade, voted for by the entire business.

Cycle to Work Scheme

We encourage our local team mates to keep healthy, cut costs and avoid traffic with a company funded cycle scheme.

Perks and Discounts

We give our employees exclusive access to competitions and events via O2 Priority, as well as discounts and freebies through Perkbox.

Team Events

Staff Incentive Days

Award Winning Celebrations

Team Fancy Dress

Valentines Treats

Employee of the Quarter

Quarterly Sales Outings

Charitable Events

Christmas Parties

Open Jobs

Account Development Manager

The Account Development Manager is tasked with proactively developing and sustaining existing and prospective Welcomm customers. The Account Manager will work alongside their customer, finding solutions to their issues across communications, utilities and technology.

The successful candidate will ideally have a background in telecommunications and have a strategic approach to tackling their customer base in order to effectively uncover opportunities and organically grow their bases through meaningful conversations and a tenacious attitude.

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IT Product Specialist

This role sits within our Sales team where we also have Unified Communications Product specialists and Sales people, some with an IT background. You need to know O365 inside out, and to have experience in running migrations.

You will know BOX and Sharepoint to a similar level. You will be able to talk about these systems and services with our customers and our Sales teams and be able to look at a Sales opportunity presented to you and be able to talk about how it migrates, understanding the size of it and to be able to scope it out in a day or two.

You will be the expert support to the Unified Communications Sales team (and Account Managers). The Sales target will sit with the Sales team and you will help them to achieve this.

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Telesales Executive

The Telesales executive will be part of a boisterous energetic team who will be making B2B outbound calls to gather new leads for the field sales team.The successful candidate will be competitive, jovial and passionate about achieving set sales targets.

They will be highly organised in managing opportunities and converting prospects into sales, getting through to companies decision makers and securing legitimate appointments.Full training will be provided on our product portfolio, any experience within the telecommunications sector is beneficial.

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Meet the Team

Meet our business leads and senior management teams by clicking the button below. To contact us, call us on 0800 064 64 64 or connect on LinkedIn.

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Apply Today

Forward your CV and covering letter to our HR team today, referencing the job title you are applying for. To view our prospective employee privacy policy, please click here.

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Staff Support

Welcomm take the health and wellbeing of our staff incredibly seriously. We are proud to have acted quickly, compassionately and safely throughout the recent COVID-19 crisis. Learn more about our ‘Wel-being’ program of events in the video below and hear from our HR Manager Kate Fogg, about the different ways we strive to support our team members.

Staff Spotlight

Introducing Kate Fogg, HR Manager at Welcomm Communications

Kate is a highly skilled HR Consultant and Trainer, experienced in training managers in Employment Law and HR best practice. Having worked with the business for the last 3 years as our HR Manager, hear from Kate about her experience of working with Welcomm.

At Welcomm we have circa 70 people, all with very different personalities and skills which brings a great mix to our team. My job is very diverse, however predominantly I drive the HR and people agenda for the business, ensuring that we prioritise the health, safety and welfare of our employees.

Most importantly I work to ensure that we develop our people to the very best of their potential and give them as many opportunities as we can.

“We have developed an amazing and unique family culture at Welcomm that I have seen in very few businesses throughout my career.”

It’s really important to me that people are kind and supportive to one another whilst driving to get the job done. That’s why we developed our company values. We recruit and review our people against these values to make them part of our daily working life. I believe that if we get the ‘people bit’ right in our business, we get the ‘customer bit’ right too.

We live in unprecedented times with COVID-19 and as such, the role of HR has taken many different twists and turns. I am very proud to hold this position at Welcomm and will continue to do my very best for our people and ultimately for our customers.  

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