Proactively manage and develop existing and prospective Welcomm customers within a geographical area, achieving profitable targeted levels of customer resigns and sale of fixed line telephony, mobile and digital solutions.

Key Account Management is a field sales based role but includes planning and managing the full relationship between Welcomm and their key customers. The account manager serves to understand the customer’s demands, plan how to meet these demands, and generate sales for the company as a result.

An account manager who works in this role will engage in a variety of tasks including project management, coordination, strategic planning, relationship management, negotiation, leadership and innovative development of opportunities, and keeping record of transaction of sale and purchase goods.

Representing the Welcomm brand, Customer Support Specialists are the first point of contact for general external business calls and any account management enquiries and will be required to resolve these in the best way possible according to the customer’s needs.

Customer Support Specialists play a crucial part in our overall business to provide first-line exemplary customer service alongside providing sales assistance to our Account Managers. The role is responsible for effectively managing the administration for our mobile sales team, providing an efficient and proactive service in customer re-signs, new connections and proposals.

The position requires a confident, organised, polite individual who thrives on working in a team environment whilst taking full ownership and accountability of individual tasks and problems. The individual needs to be passionate about delivering excellent customer service.

Welcomm are looking for a driven, enthusiastic and resilient professional to join our Solutions Sales team.

Partnered with well-established distributors such as O2 and Gamma, we endeavour to provide and support our customers with the best solutions to improve the profitability and efficiency of their businesses. This role will involve predominantly supporting the account management team as a unified product specialist, identifying opportunities in their customer base and providing appropriate solutions to the customer’s needs.

You will also be responsible for generating and qualifying your own leads in order to hit new business targets, introducing new customers to Welcomm. The successful candidate will be an accomplished individual who wants to grow and develop within Welcomm with a high standard of integrity and service in line with our core values.

Welcomm are currently looking to employ a Mobile Device Trainee Technician to learn about and grow into management and maintenance of mobiles and their associated services.

As a trainee technician in this area you will be an integral part of the department and day to day responsibilities will include the following: offering mobile product advice to internal members of staff; communicating effectively with relevant suppliers; enhancing the ability and confidence in the mobile product sets throughout the business; on-site system installs and maintenance, project management and long-term relationship building with both existing and new customers and suppliers.

The candidate needs to have a keen interest in mobiles and associated technology.

The Telesales executive will be part of a boisterous energetic team who will be making B2B outbound calls to gather new leads for the field sales team.The successful candidate will be competitive, jovial and passionate about achieving set sales targets.

They will be highly organised in managing opportunities and converting prospects into sales, getting through to companies decision makers and securing legitimate appointments.Full training will be provided on our product portfolio, any experience within the telecommunications sector is beneficial.