Careers with Welcomm

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Join a fun, adaptable and growing team focused on delivering exceptional customer experiences.

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    Committed to the development and success of our people, where could you go within our business?

What we look for

Welcomm Hire Great People

If you’re looking for the next step in your career, a role at Welcomm could be the perfect fit. Committed to the development and success of our people, review our current job vacancies or introduce yourself to join the Welcomm family and make a difference to small businesses across the UK.

What’s it like to work at Welcomm?

Holly Riley – Account Development Executive

Since my first day at Welcomm, I have felt so welcome and valued as a team member. I still feel this 2 years on! We are regularly thanked, rewarded and recognised for doing a great job, looking after customers and demonstrating our company values.

I love that Welcomm is an agile company and able to make effective decisions quickly – in fact our Directors are always around to help too, which is incredibly helpful! The business listens to our opinions and feedback, which means a lot to me.

Gareth Page – Customer Support Manager

Having worked at Welcomm for over 12 years now, I have seen the business grow from strength to strength. Throughout this time, Welcomm have always supported me – giving me the opportunity to develop and progress at the company.

Welcomm really is an excellent place to work. They invest in their staff and remain focused on delivering exceptional customer experiences – I’m proud to lead a team that goes above and beyond every day to assist our customers.

Alex Bracciale – Technical Support Specialist

Throughout my time at Welcomm, I have been able to develop and hone my skills – my aspirations to learn more are always encouraged. I have never felt more respected and valued than at Welcomm. I feel like I make a difference every day.

I couldn’t ask to be in a better team as I can always rely on my colleagues and management to assist with any queries. The team at Welcomm are so willing and helpful – quality customer service really does stem from happy people. 

“Keeping our people, customers and partners at the heart of everything we do”


Remote Working

We provide our staff with the same technology we sell to help them better understand our products, and remain connected wherever they work.

Medical & Dental

We provide our team with Simplyhealth cover to help with annual medical bills, as well as life’s unexpected twists and turns.

Team Events

From ski trips and meals out, to Christmas parties and local park runs, our team are an incredibly social, friendly and welcoming bunch.

Incentives and Recognition

We run regular incentives to reward going above and beyond, including an Employee of the Quarter accolade, voted for by the entire business.

Cycle to Work Scheme

We encourage our local team mates to keep healthy, cut costs and avoid traffic with a company funded cycle scheme.

Perks and Discounts

We give our employees exclusive access to competitions and events via O2 Priority, as well as discounts and freebies through Perkbox.

Team Events

Staff Incentive Days

Award Winning Celebrations

Team Fancy Dress

Valentines Treats

Employee of the Quarter

Quarterly Sales Outings

Charitable Events

Christmas Parties

Open Jobs

Account Development Manager

Proactively manage and develop existing and prospective Welcomm customers within a geographical area, achieving profitable targeted levels of customer resigns and sale of fixed line telephony, mobile and digital solutions.

Key Account Management is a field sales based role but includes planning and managing the full relationship between Welcomm and their key customers. The account manager serves to understand the customer’s demands, plan how to meet these demands, and generate sales for the company as a result.

An account manager who works in this role will engage in a variety of tasks including project management, coordination, strategic planning, relationship management, negotiation, leadership and innovative development of opportunities, and keeping record of transaction of sale and purchase goods.

Customer Support Specialist

Representing the Welcomm brand, Customer Support Specialists are the first point of contact for general external business calls and any account management enquiries and will be required to resolve these in the best way possible according to the customer’s needs.

Customer Support Specialists play a crucial part in our overall business to provide first-line exemplary customer service alongside providing sales assistance to our Account Managers. The role is responsible for effectively managing the administration for our mobile sales team, providing an efficient and proactive service in customer re-signs, new connections and proposals.

The position requires a confident, organised, polite individual who thrives on working in a team environment whilst taking full ownership and accountability of individual tasks and problems. The individual needs to be passionate about delivering excellent customer service.

IT and Communications Consultant

Welcomm are looking for a driven, enthusiastic and resilient professional to join our Solutions Sales team.

Partnered with well-established distributors such as O2 and Gamma, we endeavour to provide and support our customers with the best solutions to improve the profitability and efficiency of their businesses. This role will involve predominantly supporting the account management team as a unified product specialist, identifying opportunities in their customer base and providing appropriate solutions to the customer’s needs.

You will also be responsible for generating and qualifying your own leads in order to hit new business targets, introducing new customers to Welcomm. The successful candidate will be an accomplished individual who wants to grow and develop within Welcomm with a high standard of integrity and service in line with our core values.

Mobile Device Trainee Technician

Welcomm are currently looking to employ a Mobile Device Trainee Technician to learn about and grow into management and maintenance of mobiles and their associated services.

As a trainee technician in this area you will be an integral part of the department and day to day responsibilities will include the following: offering mobile product advice to internal members of staff; communicating effectively with relevant suppliers; enhancing the ability and confidence in the mobile product sets throughout the business; on-site system installs and maintenance, project management and long-term relationship building with both existing and new customers and suppliers.

The candidate needs to have a keen interest in mobiles and associated technology.

Telesales Executive

The Telesales executive will be part of a boisterous energetic team who will be making B2B outbound calls to gather new leads for the field sales team.The successful candidate will be competitive, jovial and passionate about achieving set sales targets.

They will be highly organised in managing opportunities and converting prospects into sales, getting through to companies decision makers and securing legitimate appointments.Full training will be provided on our product portfolio, any experience within the telecommunications sector is beneficial.

Meet the Team

Meet our business leads and senior management teams by clicking the button below. To contact us, call us on 0800 064 64 64 or connect on LinkedIn.

Apply Today

Forward your CV and covering letter to our HR team today, referencing the job title you are applying for. To view our prospective employee privacy policy, please click here.

Staff Support

Welcomm take the health and wellbeing of our staff incredibly seriously. We are proud to have acted quickly, compassionately and safely throughout the recent COVID-19 crisis. Learn more about our ‘Wel-being’ program of events in the video below and hear from our HR Manager Kate Fogg, about the different ways we strive to support our team members.

Staff Spotlight

Introducing Kate Fogg, HR Manager at Welcomm Communications

Kate is a highly skilled HR Consultant and Trainer, experienced in training managers in Employment Law and HR best practice. Having worked with the business for the last 3 years as our HR Manager, hear from Kate about her experience of working with Welcomm.

At Welcomm we have circa 70 people, all with very different personalities and skills which brings a great mix to our team. My job is very diverse, however predominantly I drive the HR and people agenda for the business, ensuring that we prioritise the health, safety and welfare of our employees.

Most importantly I work to ensure that we develop our people to the very best of their potential and give them as many opportunities as we can.

“We have developed an amazing and unique family culture at Welcomm that I have seen in very few businesses throughout my career.”

It’s really important to me that people are kind and supportive to one another whilst driving to get the job done. That’s why we developed our company values. We recruit and review our people against these values to make them part of our daily working life. I believe that if we get the ‘people bit’ right in our business, we get the ‘customer bit’ right too.

We live in unprecedented times with COVID-19 and as such, the role of HR has taken many different twists and turns. I am very proud to hold this position at Welcomm and will continue to do my very best for our people and ultimately for our customers.  

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