On Thursday 30th June 2022, O2 Business Partners from across the UK gathered at Twickenham Stadium for Virgin Media O2 Business’s annual Partner of The Year Awards.
As part of O2’s top tier of ‘Excel’ direct business partners, midlands based Welcomm Communications were ranked highest among eight other partners, taking home the highly coveted ‘Excel Partner of The Year 2022’ award.
Following Welcomm’s unprecedented fifth consecutive win at these awards, CEO Aidan Piper shared:
“Receiving an award from one of the UK’s largest mobile networks for a fifth consecutive year has blown everyone at Welcomm away. As one of O2’s biggest ‘Excel’ partners, we are thrilled and humbled to be awarded ‘Excel Partner of The Year 2022’.
I want to thank all of our customers for their continued business, loyalty and trust in us as their communications partner. As suppliers to over 3500 businesses across the UK, we understand the importance of offering our customers the best service and support possible. That’s exactly why we’re proud to continue our partnership with O2; an industry-leading network that, time-and-time again, prove they have the concerns of businesses at the heart of their decision making.
This recognition is testament to the incredible support our teams have delivered to our customers in an extremely challenging climate for businesses, and I would like to thank them all for their hard work and dedication.”
Each year, these awards are held by O2 to celebrate the direct business partners who deliver outstanding customer experiences, provide trusted business partnership, and use the latest digital knowledge and technical expertise to support their customers.
Discussing Welcomm’s customer-focused approach throughout 2022, Head of Sales Sam Mason shared:
“This year, in response to the changing needs of our customers, Welcomm have been focusing on expanding the range of products and support we provide. Through our key partnerships, such as our longstanding relationship with O2, we are able to offer solutions that meet the cost, functionality and time-sensitive demands of the businesses we partner with.
I’m proud of the agility and determination our teams have shown in rising to the challenges presented to us in the past 12 months. Their ‘listen first, recommend second’ approach to customer service continues to be a credit to the business and is, I believe, why we consistently receive high customer satisfaction scores.”
A previous winner of four consecutive ‘Partner of The Year Awards’, Welcomm were presented their latest award by Gary Hill, Head of Partners at Virgin Media O2 Business.
Speaking of Welcomm’s win, Gary shared:
“It’s always a pleasure to reunite with our O2 Partner network at our annual Partner of the Year Awards. I thoroughly enjoyed this year’s event at Twickenham stadium, as we came together to explore how we can continue to re-imagine connectivity and our partnerships.
I want to congratulate Welcomm on their well-deserved win at this year’s award ceremony. As one of our longest standing direct partners, it’s fantastic to see that their commitment to delivering outstanding customer experiences remains as strong as ever.
Congratulations to Aidan, Chris, Sam and the rest of the team at Welcomm on being named our ‘Excel Partner of The Year 2022’. Thank you for your continued hard work and support.”