Are you making the most of your Microsoft 365 licenses?
Meet the invaluable team members you might not know you have…
By Matt Taylor
More and more businesses across the country are migrating their IT systems to the cloud, and in doing so, are experiencing the many ways in which Microsoft 365 can transform the way teams work together. From collaborative working in Word, Powerpoint and Excel, to cloud-hosted file storage in OneDrive, and seamless calendar syncing in Outlook – Microsoft 365 has proven to be an invaluable day-to-day asset throughout this sustained period of remote working.
However many businesses may not know that, within the vast Microsoft 365 suite, there are a number of applications and services that can help streamline internal processes, automate repetitive tasks and enhance customer experiences. Included at no extra cost within applicable Microsoft 365 license tiers, these accessible and easy-to-use solutions offer value to organisations of any size and can be put to work immediately!
Here at Welcomm, we’ve found some innovative ways to use some of these lesser known features of Microsoft 365. To support businesses looking to make the most of their licenses, we wanted to share some of our favourite Microsoft applications, and the hidden value and functionality they offer.
Meet your Microsoft 365 Staff…
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Microsoft SharePoint
Your Mobile, Intelligent Intranet
Microsoft Sharepoint is your business’s gateway to unlimited collaboration. More than a simple replacement for your ageing on-site shared storage, SharePoint is packed with powerful features that make it easy for teams to access their critical files securely, wherever they choose to work.
Key Features:
Microsoft Teams
Your Complete Meeting Platform
The video conferencing tool of choice for many businesses, Microsoft Teams can also help create a seamless hybrid company culture – to keep your customers connected and engaged with your business, whilst also enhancing staff wellbeing.
Key Features:
Microsoft Bookings
Your Online Appointment System
Microsoft Bookings is a simple yet powerful booking system to help your customers schedule appointments at a good time for you both, including the option to meet virtually via Microsoft Teams – this easy-to-use system even sends automatic reminders!
Key Features:
Power Automate
Your Automation Hub
Able to streamline repetitive tasks and introduce paperless processes easily, discover better ways to get things done across your organisation with Power Automate.
Key Features:
Microsoft Forms
Your Data Collection Toolkit
Within a few short minutes, Microsoft Forms lets you create fully interactive, logical online forms – complete with fully visualised reporting and response tracking. All of which make this app ideal for creating interactive customer experiences such as feedback forms.
Key Features:
Microsoft Stream
Your Internal Video Library
With digital video content now a key asset for most businesses, keeping it organised and accessible to the right people is vital. Microsoft Stream makes it easy to watch, edit and organise internal video content, Microsoft Teams call recordings and more – from anywhere!
Key Features:
