More and more businesses across the country are migrating their IT systems to the cloud, and in doing so, are experiencing the many ways in which Microsoft 365 can transform the way teams work together. From collaborative working in Word, Powerpoint and Excel, to cloud-hosted file storage in OneDrive, and seamless calendar syncing in Outlook – Microsoft 365 has proven to be an invaluable day-to-day asset throughout this sustained period of remote working.
However many businesses may not know that, within the vast Microsoft 365 suite, there are a number of applications and services that can help streamline internal processes, automate repetitive tasks and enhance customer experiences. Included at no extra cost within applicable Microsoft 365 license tiers, these accessible and easy-to-use solutions offer value to organisations of any size and can be put to work immediately!
Here at Welcomm, we’ve found some innovative ways to use some of these lesser known features of Microsoft 365. To support businesses looking to make the most of their licenses, we wanted to share some of our favourite Microsoft applications, and the hidden value and functionality they offer.
The video conferencing tool of choice for many businesses, Microsoft Teams can also help create a seamless hybrid company culture – to keep your customers connected and engaged with your business, whilst also enhancing staff wellbeing.
Meet, chat, call and collaborate in one place.
Teams of two or 10,000 can meet at any time, from anywhere.
Customise your team’s space with application addons.
Integrate with your phone system for external communication.
Microsoft Bookings is a simple yet powerful booking system to help your customers schedule appointments at a good time for you both, including the option to meet virtually via Microsoft Teams – this easy-to-use system even sends automatic reminders!
Simplify scheduling to save time.
Meet virtually with Microsoft Teams or add an address to meet.
Customise appointment times and availability to each user.
Give your customers flexibility, convenience and control.
Able to streamline repetitive tasks and introduce paperless processes easily, discover better ways to get things done across your organisation with Power Automate.
Streamline repetitive tasks and paperless processes.
Automate tasks quickly and securely.
Boost efficiency with AI enhanced workflows.
Expand your automation across desktop, web and mobile with Power Automate apps.
Within a few short minutes, Microsoft Forms lets you create fully interactive, logical online forms – complete with fully visualised reporting and response tracking. All of which make this app ideal for creating interactive customer experiences such as feedback forms.
Create effective forms with easy-to-use tools and clear design suggestions.
Visualise data in seconds with real-time charts and automatically generated reports.
Connect with customers on any web browser, on any device.
With digital video content now a key asset for most businesses, keeping it organised and accessible to the right people is vital. Microsoft Stream makes it easy to watch, edit and organise internal video content, Microsoft Teams call recordings and more – from anywhere!
One centralised location for videos from across your organisation.
Share knowledge with your teams, and live-stream internal training.
Collect your Microsoft Teams call recordings in one location.
A seamless video experience across web and mobile apps.
Learn more about how Microsoft 365 can support your business. Download and share the full E-Guide with your team using the link below, to help them make more of your digital investments. We’d be happy to answer any questions you may have, or give you a demonstration. Book a call back today!