Are you making the most of your Microsoft 365 licenses?

Meet the invaluable team members you might not know you have…

By Matt Taylor, June 8, 2021

By Matt Taylor

June 8, 2021

More and more businesses across the country are migrating their IT systems to the cloud, and in doing so, are experiencing the many ways in which Microsoft 365 can transform the way teams work together. From collaborative working in Word, Powerpoint and Excel, to cloud-hosted file storage in OneDrive, and seamless calendar syncing in Outlook – Microsoft 365 has proven to be an invaluable day-to-day asset throughout this sustained period of remote working.

However many businesses may not know that, within the vast Microsoft 365 suite, there are a number of applications and services that can help streamline internal processes, automate repetitive tasks and enhance customer experiences. Included at no extra cost within applicable Microsoft 365 license tiers, these accessible and easy-to-use solutions offer value to organisations of any size and can be put to work immediately!

Here at Welcomm, we’ve found some innovative ways to use some of these lesser known features of Microsoft 365. To support businesses looking to make the most of their licenses, we wanted to share some of our favourite Microsoft applications, and the hidden value and functionality they offer.

Meet your Microsoft 365 Staff…

Click an image below to learn more

Microsoft Sharepoint Collaboration Guru

Microsoft SharePoint

Your Mobile, Intelligent Intranet

Microsoft Sharepoint is your business’s gateway to unlimited collaboration. More than a simple replacement for your ageing on-site shared storage, SharePoint is packed with powerful features that make it easy for teams to access their critical files securely, wherever they choose to work.

Key Features:

  • Simple sharing and seamless collaboration from wherever you are working.
  • Engage and inform your organisation by hosting internal news.
  • Instantly synchronise document changes and recover lost versions.
  • Transform business processes and fully manage permissions.
Microsoft Teams Wellbeing Co-Ordinator

Microsoft Teams

Your Complete Meeting Platform

The video conferencing tool of choice for many businesses, Microsoft Teams can also help create a seamless hybrid company culture – to keep your customers connected and engaged with your business, whilst also enhancing staff wellbeing.

Key Features:

  • Meet, chat, call and collaborate in one place.

  • Teams of two or 10,000 can meet at any time, from anywhere.

  • Customise your team’s space with application addons.

  • Integrate with your phone system for external communication.

Microsoft Bookings Appointment Wizard

Microsoft Bookings

Your Online Appointment System

Microsoft Bookings is a simple yet powerful booking system to help your customers schedule appointments at a good time for you both, including the option to meet virtually via Microsoft Teams – this easy-to-use system even sends automatic reminders! 

Key Features:

  • Simplify scheduling to save time.

  • Meet virtually with Microsoft Teams or add an address to meet.

  • Customise appointment times and availability to each user.

  • Give your customers flexibility, convenience and control.

Power Automate Automation Genius

Power Automate

Your Automation Hub

Able to streamline repetitive tasks and introduce paperless processes easily, discover better ways to get things done across your organisation with Power Automate. 

Key Features:

  • Streamline repetitive tasks and paperless processes.

  • Automate tasks quickly and securely.

  • Boost efficiency with AI enhanced workflows.

  • Expand your automation across desktop, web and mobile with Power Automate apps.

Microsoft Forms Customer Engagement Specialist

Microsoft Forms

Your Data Collection Toolkit

Within a few short minutes, Microsoft Forms lets you create fully interactive, logical online forms – complete with fully visualised reporting and response tracking. All of which make this app ideal for creating interactive customer experiences such as feedback forms.

Key Features:

  • Create effective forms with easy-to-use tools and clear design suggestions.

  • Visualise data in seconds with real-time charts and automatically generated reports.

  • Connect with customers on any web browser, on any device.

Microsoft Stream Video Library Manager

Microsoft Stream

Your Internal Video Library

With digital video content now a key asset for most businesses, keeping it organised and accessible to the right people is vital. Microsoft Stream makes it easy to watch, edit and organise internal video content, Microsoft Teams call recordings and more – from anywhere!

Key Features:

  • One centralised location for videos from across your organisation.

  • Share knowledge with your teams, and live-stream internal training.

  • Collect your Microsoft Teams call recordings in one location.

  • A seamless video experience across web and mobile apps.

Need More Support?

Learn more about how Microsoft 365 can support your business. Download and share the full E-Guide with your team using the link below, to help them make more of your digital investments. We’d be happy to answer any questions you may have, or give you a demonstration. Book a call back today!

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