Consolidating Suppliers Results in £11k Savings
PB Tyres Group comprises of 3 companies that have a ‘one stop shop’ offer for all commercial tyre requirements. PB Tyres UK LLP are a truck tyre wholesaler and one of the UK’s leading casing agents, with their customer base spanning across the UK and into Mainland Europe and Africa. They also have their very own major repair and re-treading facility just outside Milton Keynes. This is supported by two mobile tyre fitting businesses that offer complete tyre support across Northamptonshire, Bedfordshire Buckinghamshire and Hertfordshire. They specialise in the repair and replacement of truck, van, agricultural, plant and earthmover tyres as well as proactive management of tyre assets through regular fleet inspections and tyre husbandry.
Hear from Bob Darling, General Manager at PB Tyres Group, as he shares his experience of working with Welcomm.
PB Tyres Group were looking for a communications partner that would care about their business. After poor customer service experiences with previous suppliers, including with the major networks directly, they were looking for a partner who are at the other end of the phone when needed, who could make billing simple and transparent, and who would recommend the latest technology and solutions to enable them to compete for lucrative contracts.
Key Account Manager Zoe Littlechild met with Bob at PB Tyres Group to discuss the ways that Welcomm could help simplify and revolutionise their communication systems. After reviewing all business requirements, Zoe and the Solutions Team at Welcomm were able to design and propose a bespoke hosted telephony system and data connectivity solution, in addition to the necessary mobile devices and O2 tariffs.
Horizon Hosted Telephony System
100Mb/100Mb Data Connection
Upgraded Mobile & Tablet devices, fully managed and configured
Horizon Collaborate remote worker licences, enabled for a number of users at the start of lockdown, in addition to a secure VPN connection
It’s been a pleasure to work with Bob and the team at PB Tyres Group over the past few years. I’m incredibly proud of the new technology solutions we have introduced to the business, and it’s great to hear how much of a difference we‘ve been able to make to their day-to-day operations.
After listening to the issues that Bob and PB Tyres Group experienced with previous communications partners, including the major networks directly, I am confident that they are now in the right place, with the right partner. It’s our priority to maintain this level of service for Bob, as we value his business highly.
Support is incredibly important to Bob, and whether it is through myself or our award-winning customer care team, Bob knows that he can immediately reach someone who understands his accounts, giving him the consistency of service he needs across all three businesses.
Thank you Bob for your kind words. We’re thrilled to have helped your business save such a substantial amount. I’m excited to see what the future holds for PB Tyres Group as your success is our success too!
Account Development Manager
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