Gamma are the leading supplier of voice, data and mobile products and services in the UK. Therefore receiving the Platinum Partner status earlier in 2015, was a huge boost for Welcomm and our customers, as we continue to develop our supplier relationships to deliver reliable, trusted unified services.
As a Platinum partner, Welcomm receives additional support, training and funding to allow us to enhance our services further, to ensure our customers receive a seamless roll out of their new service and quick, effective responses to their support queries and issues.
Welcomm are able to do this through the direct links we have into the Gamma escalations team, and also from the regular training our staff receive, as part of the Platinum Partner scheme. This equips our staff with the tools, knowledge and services to ensure they offer our customers the best possible experience.
“I am delighted that Welcomm has invested in becoming one of Gamma’s strategic Platinum Partners. The telecoms industry is changing rapidly and Welcomm are putting themselves at the forefront of this change to the benefit of their customers. We look forward to working closely with them in the future and helping their business grow and develop successfully.”
Bob Falconer, CEO Gamma