"In 2012, many mobile dealers will focus on expanding their service portfolios and looking to new revenue opportunities to increase customer’s overall spend.
As the networks fight for new business, more competitive call and data packages will be introduced that will have a significant impact on customer’s monthly spend. Voice-only mobiles will become less attractive as customers continue to move over to a voice and data tariff, enticed by attractive offers on smartphones and tablets. The networks must ensure then enhance their date networks and 4G roll-out.
The ICT market offers huge opportunity for more mobile dealers wanting to replace their lost mobile revenue. Dealers wanting to tap into these opportunities will have to develop the necessary skill sets as quickly as possible to take advantage of the potential that will present itself.”
Chris Stanton, Welcomm Chairman, in Mobile News Jan 2012, Page 38.
2012 Predictions: The Industry's front runners place their bets on 2012.