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Blog


Secure Online Payments With Link Pay+

Date Posted: 19 May 2020

PCI compliance is a requirement for any business that accepts card payments, and affects the way that your business stores, processes, and submits card transactions. If a lack of PCI compliance in your business leads to a data breach or a security issue, you may be liable to pay a substantial fine. Cirrus Link Pay+ is a smart payment solution that removes the need to worry about PCI security compliance and provides a super simple, secure one-click payment method for contact centre transactions.

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Protect Your Business From Phishing Scams

Date Posted: 14 May 2020

In the wake of COVID-19, there has been a sharp rise in businesses being targeted by opportunistic scammers, who are attempting to capitalise on the ongoing stresses of the Coronavirus pandemic and the related surge in demand for related information. Now is absolutely the time to ensure you have taken measures to protect your business and corporate data.

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Is your Business using Skype ® for Business or Microsoft Teams?

Date Posted: 05 May 2020

Many businesses already utilising Microsoft Teams for internal collaboration can now benefit from the ability to make and receive calls directly from a laptop by enabling Teams as a full cloud-based Communications solution with enterprise grade telephony.

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IT - Ask Me Anything Webinar

Date Posted: 01 May 2020

Welcomm IT answered real customer questions in our latest interactive 'Ask Me Anything' Q&A webinar. This video was originally broadcast on 20.04.2020 as part of our IT Webinar series. Our thanks to all of the customers who attended.

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Don’t Miss Decade-Low Energy Prices!

Date Posted: 22 Apr 2020

Have you heard about the volatility of the energy market? … Time to take notice. With a pandemic on our hands, you can be forgiven for not having your business energy bills at the front of your mind right now. This extremely difficult time may have resulted in the temporary closure of your offices or furlough of valued staff. To ensure your closed offices aren’t costing you more than they should, our Business Energy Manager Nicola has some tips for your business.

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Digital Easter Egg Hunt

Date Posted: 07 Apr 2020

As Easter Egg hunts are being cancelled across the UK right now, Welcomm thought we'd bring the hunt to you! We've hidden 11 eggs throughout our website, each containing a letter. Our challenge to you... Browse our website, find the eggs, spell the word, and enter the prize draw for a chance to win!

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Keep Control and Carry On

Date Posted: 20 Mar 2020

Now you’re working from home, it is time to make sure your people, brand and company data remains safe online. That is why we are introducing our customers to Datto SaaS Backup, ESET Anti-virus and Exclaimer Cloud, a range of digital bolt-ons, available from Welcomm on a 30 day rolling contract for less than £2 per app, per person, per month.

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Work From Home with Horizon Collaborate

Date Posted: 17 Mar 2020

As you know, working from home provides businesses with multiple benefits. Whether you’re an existing Horizon customer or new to hosted telephony, sending your staff home to work remotely needn’t be a daunting task.

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Remote Working Solutions

Date Posted: 11 Mar 2020

“What do I need for my staff to be able to work from home, and how can I keep track of their work remotely?” - Your questions answered about working remotely.

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What will the cloud look like in 2020?

Date Posted: 06 Aug 2018

Developments in cloud have been huge, genuinely changing the way we collaborate and work. But what’s next. And what will the cloud look like in 2020?

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Samsung Galaxy S9 and S9+ Launch

Date Posted: 02 May 2018

The much-anticipated Samsung Galaxy S9 & S9+ was released on the 16th of March and it certainly doesn’t disappoint! This reimagined phone has been designed with businesses in mind, helping workers to stay agile. Galaxy S9 and S9+. The Phone. Reimagined.

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Tech Trends 2018

Date Posted: 12 Apr 2018

The rise of technology has led to some impactful trends such as The Internet of Things, augmented/virtual reality and migration to the Cloud. This increase in digitisation is set to continue, with networks and hardware companies advancing their technologies for the benefit of both business and consumers. There appears to be 3 key trends on the horizon which are set to impact SME’s this year: digitisation, 5G and robotics.

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Cyber Security: Are you ready for 2018?

Date Posted: 12 Feb 2018

Your important stuff. Data, accounts, email lists. Where do you keep it? Is it safe? It’s now more important than ever to keep your data secure, especially with new data protection regulations just around the corner…

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Wearable Technology: A Convenience or Necessity?

Date Posted: 31 Jan 2018

This modern trend is taking the market by storm: smartwatches making calls, wristbands measuring health and headphones acting as mp3 players. Then there’s the more eccentric designs coming to market, including a brain-scanning device to relax you at work, as well as a muscle pumping chair which helps you to workout at your desk! The questions remains: is this a fad which will fade with impracticality, or are these gadgets set to become a necessity for business?

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Keeping your Head in the Cloud: Business Hosted Telephony

Date Posted: 31 Jan 2018

The age of the traditional business landline is over and set to be cut off in 2025. Technology is advancing rapidly, leaving behind outdated multi-line telephone systems.

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Tips for Reducing Your Data Usage When Abroad

Date Posted: 31 Jan 2018

If you would like to keep your data on, but conserve the amount you use for when you really need it, then there are some changes you can make within your phone’s settings to help this. Plus O2 offer many roaming plans to help put your mind at ease when your employees are travelling abroad.

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The Internet of Things:“Those who are most adaptive to change stand the greatest chance of survival”

Date Posted: 31 Jan 2018

You may have heard the term ‘The Internet of Things’ flying around. This refers to the advancements in technology which have enabled us to make connections and exchange data through a multitude of electronic devices that we carry with us daily, or that sit within our homes and offices. Though, is the Internet of things just a buzz phrase?

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Brexit and Protecting your Business Energy Costs

Date Posted: 31 Jan 2018

Ofgem state, “73% of businesses are out of contract and paying higher run-on-rates of up to 40% more than energy prices in the market at the moment”

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The Future of Technology – Is Your Business Prepared?

Date Posted: 31 Jan 2018

Technology plays a big part in the majority of our lives. Whether it be for business or for individual purposes, we are constantly surrounded by our appliances. From the minute we wake up, we are surrounded by different appliances which have become a necessity to our day to day lives. Relying on a digital alarm to kick start the day, using a coffee machine for a hot beverage then using a car to get to work; what were we doing before all of these developments?

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Could You Function Without An Office For The Day?

Date Posted: 30 Jan 2018

Most businesses would struggle to function if their employees were banned from their desk and PCs for the day. Picture it – a sales team trying to photograph contracts to send from their personal phones; customer care teams jotting notes onto hundreds of post-its every time a call comes in; the accounts department trying to draw up invoices by hand and fax them to clients. Potential chaos.

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How Technology Improves Customer Service

Date Posted: 30 Jan 2018

Having a customer-centric business strategy has never been more crucial due to technology providing a voice for the consumer. In order to satisfy your customers, and help gain repeat business, it’s wise to continually search for new ways to improve your customer service; asking the question “What could we do better?” Business solutions from Welcomm help you answer this question, solve common challenges and improve your service strategy.

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Cyber Security; Myth or Necessity?

Date Posted: 30 Jan 2018

Cyber security: A highly recognisable phrase being passed around the business world currently, and for good reason. Hopefully I’m not the first one to introduce you to cyber security. Most companies recognise that digital security is important for the safety of their computers, programs and confidential data but they can forget, or are unaware, that the risk of not having a multi-device security strategy is becomingly increasingly dangerous and could jeopardise the overall survival of their business.

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