The level and quality of customer service seems to get lower and poorer these days, so I can’t tell you how pleased I am to be writing a message of congratulations, as opposed to my normal rantings!!
The congratulations and thanks go to Welcomm for a ‘job well done’ in service to your customers.
My account manager displays a great understanding and knowledge of your products. He is prompt and detailed with his answers and shows a patient, polite and consciences approach to customer service which, I’m afraid, I seldom experience.
I will have no hesitation in recommending him, and Welcomm, to my contacts in the future.
Thanks & Best Rgds,