Communicate

Hosted Voice

Hosted Voice

Horizon Hosted Voice

Horizon is complete communications service for business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.

Horizon is ideal for any sized business and is highly effective in organisations that have more than one site that work together.


How is Horizon often used?

  • Dynamic businesses wanting flexibility
  • Ideal for multi sites
  • Organisations that prefer outsourcing and Opex
  • Organisations who need a business continuity solution
  • Improving customer contact
  • Training and monitoring
     

What are the benefits of Horizon?

Features you can easily control

Hosted Voice puts you in complete control of your phone system and is provided with an extensive range of call handling and management features all operated through an easy-to-use web interface.

Empower your staff with ‘one number anywhere’

Hosted Voice conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers only dial one number to reach your desk phone and mobile phone simultaneously.

An on-demand service with no hidden costs

As Hosted Voice is hosted on your behalf, you only pay for what you need on a simple per seat basis.

Lower call costs

All the cost benefits of IP Telephony including free site-to-site calls (even across international boundaries) and cheaper call rates.

Enable flexible working

Hosted voice helps businesses become more efficient by enabling flexible work environments through hot-desking, home working and extending the service to mobile devices.

 

 

Akixi Call Reporting Services

As well as Horizon hosted voice reporting, our add-on solution Akixi offers more in-depth call management reporting and wall board integration in real-time. Stay in control with the immediate insight into how your customer services can be improved, thereby taking advantage of every possible revenue lead whilst boosting your efficiency and productivity. 

What are the benefits of Akixi?

  • Trend analysis
  • Unauthorised call reports
  • Push reporting to email
  • Key performance alarms
  • Abandoned call recovery
  • Multi-site tracking

For more information about our Hosted Voice products and services please download our brochures.