Survey

At Welcomm we are constantly striving to offer our customers the best quality service. Therefore we would appreciate your time to complete this short survey, as your responses are important to us.

On a scale of 1 - 10 with 10 being excellent and 1 being poor, please complete the following questions:

Thinking about your most recent experience with Welcomm, rate the quality of customer service you received:

1 2 3 4 5 6 7 8 9 10

Rate how satisified you were about the features and benefits the service provided:

1 2 3 4 5 6 7 8 9 10

On a scale of 1 - 10 with 10 being excellent and 1 being poor, please rate the delivery of your service:

1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10

On a scale of 1 - 10 with 10 being excellent and 1 being poor, please rate the support advisor's service:

1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10 N/A
1 2 3 4 5 6 7 8 9 10

On a scale of 1 - 10 with 10 being excellent and 1 being poor, please rate the project engineer's service:

1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10 N/A
1 2 3 4 5 6 7 8 9 10

On a scale of 1 - 10 with 10 being excellent and 1 being poor, please complete the following questions:

Overall, how satisfied are you with the way Welcomm performed (is performing) on this project?:

1 2 3 4 5 6 7 8 9 10

Compared to how you felt about Welcomm before this project, what is the likelihood of completing another project with Welcomm?

1 2 3 4 5 6 7 8 9 10

Overall how satisfied were you with your new solution?

1 2 3 4 5 6 7 8 9 10

Based on your experience with Welcomm's service, would you recommend this to a friend/another company? (10 is extremely likely, 0 is not at all likely)

1 2 3 4 5 6 7 8 9 10