Business Times Article (September)


Option with a host of benefits

Cloud, hosted and digital are terms that are becoming commonplace in business, with technology advancing, increased security ad the availability of faster connection speeds.

As a result there is a huge increase in the number of businesses that are moving their telephone systems over to a hosted solution. This brings a wide range of benefits from the call savings and flexibility to additional control over calls and reporting. Communication specialists. Welcomm Communications, based in market Harborough, have is the past year, seen a 332 per cent increase is sales of their hosted voice service, called Horizon, as more of their customers are seeing benefits it can offer them.

One,Thrifty Car & Rental, explained: ‘‘With Horizon we have been able to achieve a complete communications solution. We now have all our services under one roof ad have managed to make continued cost savings across our telephony estate.’‘

Businesses understand that a reliable telephony service is vital to enabling them to deliver a good customer service.

Having the flexibility to re-route calls quickly, or pick up the business calls when out of the office from a mobile, allows businesses to operate seamlessly from anywhere from anywhere. Through the mobile app, calls can also be taken or delivered from outside the UK, while still giving their customers the same experience, and saving the business on international call charges.

There are many features and benefits which are giving businesses more control over their calls, reporting ad cost, as there are no upfront investment costs, but a monthly cost per license.

Welcomm are hosting a number of events alongside the leading hosted voice specialist Gamma. These events are open to local businesses that are keen to understand more about the benefits of Hosted Voice and how it will enable their business to grow.

The first event is in London on the 24th September and the next is being held at Leicester Tigers on 15th October.

For more information or to register your place, go to: bit.ly/HorizonEventLondonVLeicester

To find out more, contact Welcomm Communications on 01858 410010, email .(JavaScript must be enabled to view this email address) or follow on Twitter @WelcommComms.


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