Welcomm feature in November’s edition of Mobile News
Leading BSB dealer Welcomm Communications is aiming to ramp up its university internship programme after a successful first year. The Leicestershire-based O2parter launched the programme last year, offering places for four business studies students, aged 21 and over, to take a year out of their courses (third year of four) to work in various roles at the company across mobile and unified comms. These include those in HR, marketing, hosted voice and hosted sales.
Welcomm communications currently invests up to £70,000 a year into this programme, which is used to pay the salaries of each intern.
Interns are found through various career fairs and universities, with two from this years batch coming from Nottingham Trent and Sheffield Hallam Universities. Applicants are put through an assessment day, which includes group exercises, maths and English tests, and individual interviews.
Value to the business
HR Manager Vicky Murphy, said feedback from Welcomm customers has been positive and the company has since extended numbers to five for this year (July to July). It will increase this to six next year. Murphy said she hoped the four interns from last year, now completing their fourth year at university, will return to the company. Murphy said: ’ After the 48-week program, we’ve had them stay until the last day before term because they’re still a value to the business. What we hope to see is that they potentially come back and rejoin us on a permanent basis. Hopefully, this time next year we can have success in doing that. ‘‘We try and keep in contact with customers on a regular basis. The customers love the fact that they (the interns) go on visits to listen closely and come up with different solutions to help their businesses. ‘‘The interns then try to work with sales to see how we can enhance what we do for individuals and businesses.’’ Social media activity, through website blogs and social media sites including Twitter, Facebook and LinkedIn, has also seen improvements since the programme started, added Murphy.